DeWalt DCD797D2 20V MAX XR Tool Connect Compact Hammerdrill Kit

This is the best drill that I have ever used and I have tried them all, but it is not just the tool itself that I love. I love how it acts like a computer and is overclokable, as well as the ability to track it if someone steals it or I leave it someplace. The ability to lease it to someone, not to mention from a business perspective the ability to audit the tools and make sure all the tools are on the job site and the ability to know who had the tool that went missing from the job site.

I bought this drill last week but had to return the first one since one of the batteries refused to charge. My second one had the same issue. I kept this one on the assumption dewalt would call me and make it right. I have emailed, waited on hold, and now writing this review. Perhaps someone, just one, will call or email me And allow me to exchange the battery and make this right.

I have had this drill going on three years now and it is still going strong. I work in construction an often need to go hammer drilling to hand equipment in places that can be difficult to reach with a corded drill. This drill has never let me down. The power and drive this drill delivers often outlasts and outperforms other brands. My friends who use Milwaukee offer come burrow my Dewalt when they need the job done and their drill won’t cut it.
About a year ago I lent my drill to someone who misused it. The damaged the chuck prints badly and it no longer was able to sustain its grip on any bits. I took it to a Dewalt service center in Carrollton, TX with my receipt and they took care of the repair for free under warranty. Staff were friendly, respectful, understanding, and polite. They repaired the problem quickly and it has worked great since.

I've had this hammer drill for just about a month. I'm not a construction worker who uses this every day, but I'm a facility manager who uses is occasionally. I didn't want the regular drill/driver, because I do need to occasionally drill into concrete. I needed the hammer drill. I looked online, and also went into the store to look at them in person. I advise you to know what you want, because there are a few models of Dewalt hammer drill. I saw some that had a plastic chuck collar, and just looked and felt cheaper. I saw this one with the metal chuck collar. It's a much more solid tool, and even feels more solid in your hand. Sure, it's a little heavier, but if you're using the hammer drill function, that's what you want. After all, if you didn't need a hammer drill, you would just get a regular drill/driver. I wouldn't trust that plastic chuck collar to hold up well in the hammer function, which is why I specifically got this model with metal chuck. It took some more work to find this one and order it, but it was worth it. I've used it to drill concrete, and for regular drilling. If you're working overhead, yeah it's a bit heavy, but I'll take that trade-off to have a solid tool that will last. One last word; I didn't think I would need the Tool Connect feature, but I do manage two different properties, and it has come in handy to be able to track the tool.